Agreement to Terms

These Terms of Service ("Terms") govern your use of Supacritical's website and services ("Company," "we," "our," or "us").

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.

Products and Services

Product Availability

• All products are subject to availability
• We reserve the right to discontinue products at any time
• Product images are for illustration purposes only
• Actual products may vary slightly from images
• Custom products are non-refundable unless defective

Pricing and Payment

• All prices are in Euros (EUR) and include VAT where applicable
• Prices may change without notice
• Payment is required at time of purchase
• We accept major credit cards and other payment methods
• Payment processing is handled by secure third-party providers

Shipping and Delivery

• Shipping costs are calculated at checkout
• Delivery times are estimates and not guaranteed
• Risk of loss transfers upon delivery
• International orders may be subject to customs duties
• We are not responsible for customs delays or fees

Returns and Exchanges

Return Policy

• 14-day return window from delivery
• Products must be unworn and in original packaging
• Original receipt or proof of purchase required
• Custom products are non-returnable
• Customer pays return shipping costs

Exchange Process

• Contact customer service to initiate return
• Receive return authorization and instructions
• Ship product back with provided label
• Refund processed within 5-10 business days
• Exchanges subject to product availability

User Accounts

Account Creation

When creating an account, you must provide accurate, complete, and current information. You are responsible for safeguarding your account and all activities that occur under your account.

Account Security

You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Account Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Prohibited Uses

You may not use our service:

Illegal Activities

• For any unlawful purpose
• To violate any laws or regulations
• To infringe upon intellectual property rights

Harmful Actions

• To transmit viruses or malicious code
• To attempt unauthorized access to our systems
• To harass, abuse, or harm other users

Commercial Misuse

• To resell products without authorization
• To use automated systems for purchasing
• To manipulate pricing or availability

Data Misuse

• To scrape or harvest data from our site
• To spam or send unsolicited communications
• To impersonate others or provide false information

Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Supacritical and its licensors. The service is protected by copyright, trademark, and other laws.

Copyright

All content is copyrighted and protected

™

Trademarks

Supacritical name and site marks are protected

🔒

Trade Secrets

Proprietary technology and processes protected

Warranties and Disclaimers

Product Warranty

Supacritical products are warranted against manufacturing defects for 12 months from the date of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by accident.

Service Disclaimer

The information on this service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms relating to the accuracy of the information.

Limitation of Liability

In no event shall Supacritical, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Governing Law and Jurisdiction

Applicable Law

These Terms are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law rules.

Contact

Questions: admin@supacritical.com or the contact form.

Jurisdiction

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Severability

If any provision of these Terms is deemed invalid, the remaining provisions will remain in full force and effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.