Privacy Policy

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Size preferences and purchase history

Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website and search terms used
• Device information and screen resolution

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and website experience
• Send marketing communications (with your consent)
• Prevent fraud and maintain security
• Comply with legal obligations

Information Sharing

We never sell your personal information. We only share your data with:

Service Providers

• Payment processors (Stripe, PayPal)
• Shipping companies (FedEx, UPS, DHL)
• Email service providers (for order updates)
• Analytics providers (Google Analytics)

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website performance and user behavior
• Provide personalized content and recommendations
• Enable social media features

You can control cookies through your browser settings, but some features may not work properly if disabled.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal data
• Opt out of marketing communications
• Data portability (receive your data in a portable format)

To exercise these rights, contact us at privacy@supacritical.com

Data Security

We protect your information through:

• SSL encryption for all data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security audits and monitoring
• Limited access to personal information
• Employee privacy training

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services constitutes acceptance of the updated policy.